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Shipping & Return Policy

Read Our Shipping & Return Policy

Please read our policies to understand the terms and conditions surrounding the shipping and return of products to 24 Hour Dependable Medical, LLC.

Shipping Policy

Products will be typically delivered within 3 days if no items are on backorder. 24 Hour Dependable Medical, LLC will not ship partial orders. If one product on your order is on backorder for an extended period of time, we will release the rest of the shipment and split your order. We are not responsible for return shipping costs unless a shipping error is found to be our error.

For more information or for any questions, please contact us:

Phone: (410) 344-1414

Return Policy

Please read the following information about our return policy. If you have any more questions or need to speak to one of our customer service representatives, please call us at (410) 344-1414.

You must have the sales receipt and be within 30 days of purchase.

  • A return is only for merchandise that is unopened, unused or re-sellable (list of applicable products)
  • A monthly rental will apply to equipment returns
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