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Privacy Policy

Read Our Privacy Policy & Terms of Service

We pledge that 24 Hour Dependable Medical, LLC will not release your personal data to anyone else without your consent - period. Contact information may be used occasionally by 24 Hour Dependable Medical, LLC to notify users of new services, events or the like, but will not be given or sold to third parties.

You may change the status of any subscriptions you may have to our publications at any time. Information for doing so is detailed on the main section page for each publication, as well as within every email discussion or newsletter posting.

When we do present user information to our advertisers or audience, it is in the form of statistical compilations of data from visitors' answers to survey questions as well as grouped on-site behavior.

Financial information that is collected is used only to bill the user for products and services but is never released to anyone without a "need to know," for any reason.

Our site contains links to other sites. 24 Hour Dependable Medical, LLC is not responsible for the privacy practices or the content of such websites.

 

Privacy Policy

Any individual, organization or public entity that uses the 24 Hour Dependable Medical, LLC (the “website”) does so subject to the following terms and conditions.

Effective Date April 1st, 2025

Introduction We pledge that 24 Hour Dependable Medical, LLC will not release your personal data to anyone else without your consent - period. Contact information may be used occasionally by 24 Hour Dependable Medical, LLC to notify users of new services, events, or the like, but will not be given or sold to third parties.

Subscriptions You may change the status of any subscriptions you may have to our publications at any time. Information for doing so is detailed on the main section page for each publication, as well as within every email discussion or newsletter posting.

User Information When we do present user information to our advertisers or audience, it is in the form of statistical compilations of data from visitors' answers to survey questions as well as grouped on-site behavior.

Financial Information Financial information that is collected is used only to bill the user for products and services but is never released to anyone without a "need to know," for any reason.

Links to Other Sites Our site contains links to other sites. 24 Hour Dependable Medical, LLC is not responsible for the privacy practices or the content of such websites.

How We Collect Information We collect personal information through various means, including website forms, subscriptions, and SMS consent processes.

How We Use Information We use personal information to provide and improve our services, communicate with users, and for billing purposes.

Who We Share Information With We do not share personal information with third parties or affiliates for marketing or any other purpose.

Mobile opt-in and information obtained as part of the SMS consent process or numbers for the purpose of SMS are not shared with any third parties or affiliates for marketing or any other purpose.

HIPAA Compliance 24 Hour Dependable Medical, LLC is committed to maintaining the privacy and security of your protected health information (PHI) in accordance with the Health Insurance Portability and Accountability Act (HIPAA). All communications, including SMS messages, are conducted in a manner that ensures HIPAA compliance. We do not transmit sensitive health information via SMS unless explicitly authorized by the user through a secure and compliant process. Read our HIPAA Privacy Statement (24hrmed.com/hipaa-privacy-policy).

 

Terms of Service

Terms of Service and Consent for SMS Communication

  • Mobile opt-in, SMS consent, or numbers for the purpose of SMS are not shared with any third parties or affiliates.
  • Information obtained as part of the SMS consent process will not be shared with third parties or affiliates for marketing purposes.

Types of SMS Communications

  • If you have consented to receive text messages from 24 Hour Dependable Medical, LLC you may receive conversational text messages.

Example Messages:

  • Customers and Guests: Hi! Thanks for reaching out to 24 Hour Dependable Medical, LLC. We are currently closed, but we'll get back to you on the next business day. To opt out of SMS at any time reply “STOP”. Message and data rates may apply. Message frequency may vary. For assistance, text "HELP" or read our Privacy Policy at https://www.24hrmed.com/privacy-policy.
  • Patient Satisfaction Check-In: Hello, we'd love to know your recent experience with 24 Hour Dependable Medical, LLC. Reply with a number from 1 (poor) to 5 (excellent). You can opt out at any time by texting "STOP." For assistance, text "HELP" or read our Privacy Policy at https://www.24hrmed.com/privacy-policy.
  • Feedback Request: Hi! Thank you for choosing 24 Hour Dependable Medical, LLC. We are always looking to improve! Would you mind sharing your feedback in a quick 1-minute survey? Tap here to begin: [Insert Survey Link] You can opt out at any time by texting "STOP." For assistance, text "HELP" or read our Privacy Policy at https://www.24hrmed.com/privacy-policy.
  • Rental Equipment Follow-Up: We hope your rental equipment is meeting your needs. Ready to return or need more time? Reply RETURN or RENEW. You can opt out at any time by texting "STOP." For assistance, text "HELP" or read our Privacy Policy at https://www.24hrmed.com/privacy-policy.

Message Frequency Our SMS message frequency will be from [50 to 3000] text messages daily across all users regarding [appointments, current fees and reminders.]

Standard Messaging Disclosures

  • Potential Fees for SMS Messaging: Please be aware, many carriers charge a fee for each message sent or received. This can vary depending on the carrier’s pricing structure and whether the message is sent domestically or internationally.
  • You can opt-out at any time by texting “STOP.” You will not receive any further messages. Reply “START” to start receiving messages again.
  • For assistance, text “HELP” or visit our PRIVACY POLICY (https://www.24hrmed.com/privacy-policy) and TERMS OF SERVICE (https://www.24hrmed.com/terms-of-use).
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